Block or avoid unwanted calls/messages on iPhone Block or avoid unwanted calls/messages on iPhone Task: This article provides step-by-step instructions on how to: Turn on Call Identification, Block voice calls, FaceTime calls, and messages from certain people, Unblock a blocked contact, and Send unknown and spam callers to voicemail. Use Case: This article is helpful when you are receiving unwanted messages or calls. Prerequisites: Company-standard iPhone. Steps: Turn on Call Identification 1. Go to Settings > Apps > Phone. 2. Tap Call Blocking & Identification, then turn on one or more of the following: Business Connect ID: Caller information is identified by Apple Business Connect. Carrier Call ID: Caller information is identified by supported carriers. Call Identification apps: Caller information is identified by supported caller ID apps. Block voice calls, FaceTime calls, and messages from certain people 1. Go to the Phone app on your iPhone. 2. Tap Favorites, Recents, or Voicemail. 3. Tap next to the number or contact you want to block, scroll down, then tap Block Caller. Unblock a blocked contact 1.Go to Settings > Apps > Phone. 2. Tap Blocked Contacts, then tap Edit. 3. Tap , then tap Unblock. Send unknown and spam callers to voicemail 1. Go to Settings > Apps > Phone, then tap any of the following: Silence Unknown Callers: You get notifications for calls from people in your contacts, recent outgoing calls, and Siri Suggestions. Call Blocking & Identification: Turn on Silence Junk Callers (available with certain carriers) to silence calls identified by your carrier as potential spam or fraud. Expected Outcome: After following these steps, you should receive less messages or unwanted calls on iPhone. In case of failure, check these things: Issue 1: Ensure you are using company-standard iPhone Issue 2: Try restarting your work cell phone Issue 3: Make sure you are applying settings properly Additional Resources: https://support.apple.com/guide/iphone/block-or-avoid-unwanted-calls-iphe4b3f7823/ios https://support.apple.com/guide/iphone/block-filter-and-report-messages-iph203ab0be4/ios Contact Information: If you are having any issues with these steps, please contact the IT Helpdesk at itsupport@pyebarkerfs.com or call (385) 360-9292. Unfortunately besides these steps we are limited in what we can do to minimize unwanted messages and calls on the device.