First Day - Alarm Division Acquisition
Office 365 (If Applicable):
Creating your Microsoft Single Sign-on Username and Password
Step 1 – Open a web browser (Chrome, Edge, etc). In search bar enter ‘office.com’
NOTE: If you already have office 365 credentials setup, you may need to open an Incognito tab.
Step 2 – Navigate to the upper right-hand corner, select ‘Sign In’ 
or select ‘Sign In’ icon 
Step 3 – A ‘Sign in’ window will appear, enter credentials that were provided to you by the IT Department or your Manager. Login will be in the following format: firstname.lastname@pyebarkerfs.com
example: john.doe@pyebarkerfs.com - Select ‘Next’
Step 4 – A ‘Enter Password’ window will appear, enter the password that were provided to you by the IT Department or your Manager. (See attached document) Select ‘Sign In’.
Step 5 – A ‘More Information required’ window will appear, this window will setup your multi-factor authentication. Select ‘Next.’
Step 6 – A ‘Additional security verification’ window will appear, follow steps on screen to setup preferred authentication method, Select ‘Next.’
Step 7 – A ‘Step 2’ window will appear, follow steps to verify phone number provided, Type ‘Enter.’ You will receive a message or a phone call with instructions to verify authentication, follow instructions provided.
Step 8 – If prompted to change password, enter default password provided by IT or your Manager, enter New Password, enter New Password again, select Submit.
Password must include:
12-Characters, with a combination of Upper case, lower case, numeric, and special character
example: Jdoe568$xyz13
You have now created your Microsoft Single Sign-on Username and Password. This same Username and Password will be used for most company managed applications such as Outlook, Freshdesk, Teams, AVD, ……
Azure Virtual Desktop (AVD):
Step 1 – In your Start menu you should have a program called “Remote Desktop”, and will look like the following:
Step 2 – If you do not have that program in your Start Menu you can download it from: https://learn.microsoft.com/en-us/azure/virtual-desktop/users/connect[1]windows?tabs=subscribe or you can contact the helpdesk and we will help you get it installed.
Step 3 – Once opened click on the Subscribe button as shown below:
Step 4 – Login with your Microsoft 365 user and password, then it will look like the following (you may not have all the apps shown, depending on your job requirements):
Step 5 – From there just double click on the app you want to run, if it asks you to login using your Microsoft account do so (if it asks for a Pin choose other login and choose your Microsoft account and password), then if it ask to allow Remote Desktop app to run click on Allow and there should be a box to not ask again, click on that box.
After Conversion, Before Training
Sedona
Logging into Sedona –
Step 1 – Inside AVD Open up ‘Sedona Office’
Step 2 – Enter credentials that have been provided to you or to your manager by the IT team. Select ‘Login’
Credentials are usually provided by IT in an accompanying document
Login: <firstletter><lastname>
EXAMPLE – jdeo
(See attached document)
Password: Mountain00
***NOTE – when you first login, the ‘Company’ field will be empty. After you select ‘login’ it will allow you to select the ‘Company’ and then will automatically select the company in the future.
Setting up C: Drive –
This is how you transfer documents in and out of Sedona
Step 1 – Navigate to ‘File Explorer” either on your toolbar or in your applications from the Start menu -
Step 2 – Navigate to ‘This PC’, select ‘Local Disk (C:)’ drive.
Step 3 – Right click, select ‘New’, then select ‘Folder
Step 4 - Label folder ‘Sedona Office’.
***THIS FOLDER IS WHERE YOU WILL LOAD YOUR FILES TO BE UPLOADED TO SEDONA OFFICE”
Step 5 – Navigate to Sedona Office, then open Customer, then right-click documents, select ‘Add Existing Document’
Step 6 – Select three dots on file line
Step 7 – Navigate to ‘This PC’, select ‘Local Disk (C:)’ drive, select ‘Sedona Office’ folder
Step 8 – Locate file to upload, select ‘Open’
Step 8 – Finish filling in – Description, Security Lvl and Type, select ‘Upload’
WeSuite
WeEstimate Login -
Step 1 – Inside AVD, or a Web Browser, open ‘WeSuite’
Step 2 – Enter credentials that have been provided to you or to your manager by the IT team. Select ‘Logon’
Credentials are usually provided by IT in an accompanying document
Login: <firstletter><lastname>
EXAMPLE – jdeo
(See attached document)
Password: 1234
WeOpp Login –
Step 1 – Open a web browser, enter weopp.mountainalarm.com
Step 2 – Enter credentials (credentials are the same for your WeEstimate login) that have been provided to you or to your manager by the IT team. Select ‘Logon’
Credentials are Same as WeSuite Login above
Login: <firstletter><lastname>
EXAMPLE – jdeo
Password: 1234
Employee Portal
To login to the Employee Portal :
https://employeeportal.mountainalarm.com/
Click Login at top left:
Credentials are usually – Microsoft Single Sign-on Username and Password
firstname.lastname@pyebarkerfs.com
example: john.doe@pyebarkerfs.com
IT Support
For all IT related Support please email us at: itsupport@pyebarkerfire.com