Self Service - Forgot Password
Forgotten Passwords
Task: In this article, we will be discussing the steps needed to change your password, without calling help desk.
Use Case: Utilize this article if you haven forgotten your password and need to reset.
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To begin, you will need to start off at the office.com sign in page. To get here, navigate to office.com, and select the sign in option from the top right hand corner.
- Select the option for Work or School
- Lastly, you will need to enter in your Pye Barker email, and the corresponding CAPCHA. Please note, your email will always be your firstname.lastname@pyebarkerfs.com.
- Enter in the Phone number, associated with your account
- Enter in the verification code sent to your phone
- Select the option "approve a notification on my authenticator app." Navigate to your Microsoft Authenticator and type the number shown
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- Now that you have been authenticated, you are able to setup a brand new password. You will need to enter, then re-enter to confirm - once done press finish.
Outcome: Once completed, these steps will successfully reset your password